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Retail & eCommerce
Retail & eCommerce
In eCommerce, every click, scroll, and second matters. Whether you're a fast-scaling D2C brand, a large marketplace, or a retail chain going digital, your tech stack must deliver reliability, speed, and seamless experiences at scale.
At Qapitol QA, we help top platforms ship defect free, conversion ready, and high-performance digital experiences, backed by deep domain knowledge and AI-powered QE.
What We Solve
High Cart Abandonment
Mobile-first UX validation and performance testing across real devices and browsers
Platform Instability During Flash Sales
Load, spike, and failover testing to ensure system readiness and resilience
Frequent Updates & Maintenance Disruption
Shift-left QA and CI/CD-integrated automation ensure smooth updates and faster releases
Inefficient Checkout & Payment Gateways
E2E validation of all payment methods, taxes, discount engines, and transaction flows
Personalized Recommendations & LLM Features
Agentic AI validation for recommendations, search, and LLM-based shopping assistants
Omnichannel Gaps
API testing and synchronization validation across POS, ERP, OMS, and storefronts
Segments We Support
- UI/UX validation across web, mobile, PWA
- End-to-end funnel testing: search → product → checkout
- Multilingual, multi-currency, multi-location QA
- Order tracking, cancellations, refunds
- Inventory sync and SLA validation across WMS, OMS
- Third-party logistics and delivery integration
- Coupon logic, BNPL, wallet/UPI/EMI coverage
- Secure payment gateway and transaction flow validation
- Loyalty, rewards, and point-based logic QA
- Native app QA across devices and OS versions
- Low-bandwidth, geo-specific mobile validations
- App crash, session management, and push notification testing
- Recommendation engine, chatbot, search tuning QA
- LLM testing for product suggestions and support automation
- Ensuring relevance, alignment, and non-bias in personalization flows
Proven Impact
increase in rate of processing
increase in impressions per page for our clients
Trusted by Retail & eCommerce Leaders
stay in the loop
Follow our journey. Better yet, be a part of it.
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Ready to Build with Confidence?
Let’s talk about how we can help you deliver better, faster, and smarter.
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