Qapitol QA

PRIVACY POLICY

Last Updated: December 1, 2021

We at Qapitol QA Services Pvt. Ltd are committed to protecting your privacy and providing you a safe and secure experience while accessing our Services.

This privacy policy (“Privacy Policy”) describes our practices regarding use, maintenance and disclosure of Personal Data that we collect through the Services. We respect the privacy of your Personal Data and undertake to ensure that the data that you provide us with will be treated only in a manner as described in this Privacy Policy
Whenever the Privacy Policy mentions the terms “Qapitol” or “we” or “us” or “our”, it refers to Qapitol QA Service Private Limited, a Company with its principal place of business at 3rd floor, 175 & 176, Dollars Colony, Phase 4, JP Nagar, Bannerghatta Main Road, Bengaluru, Karnataka 560076, India, which is responsible for your Personal Data under this Privacy Policy.

We conduct our business in compliance with applicable laws and shall collect, use and process your Personal Data only in accordance with applicable data protection and security laws, regulations and guidelines.

We urge you to read this Privacy Policy thoroughly. By accessing and using our Services, you will have represented your agreement to this Privacy Policy and bound by its terms. If you do not agree with the practices described in this Privacy Policy , please do not provide us with your Personal Data or interact with the Services.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

1. WHO ARE WE AND WHAT WE DO?
Qapitol QA Services Pvt. Ltd. is a India based company providing world-class software testing services and solutions to clients globally.

2. SCOPE OF THE POLICY

  • This Privacy Policy applies to the Personal Data and information that we collect through the Services. To make our Services accessible to you and to administer and manage your relationship with us, we will necessarily need to collect, use, disclose and/or process your information and Personal Data, to which you consent by agreeing to this Privacy Policy.
  • For the purpose of this Privacy Policy the term Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
  • Our Privacy Policy applies to all visitors, users, and others who access our Services (“users“, “you”, “your”). If you are a corporate entity or an organisation, references to the terms “you” and “your” shall include your employees, representatives, agents and/or any other individuals.
  • Our privacy and security practices in connection with the access and use of our Services are governed by the Terms of Use agreement, which is a binding contract between you and us and which is incorporated herein by reference.
  • Our Privacy Policy does not apply to services offered by other companies, third party service providers or individuals, including products or sites that may be displayed to you in search results or other sites linked from our Services. You should consider the privacy practices of those third-parties carefully.

3. INFORMATION WE COLLECT
We collect information that you provide us directly or automatically when you use the Services. The collection of your Personal Data shall be strictly restricted to what is necessary for the purpose of fulfilling the purposes identified herein below. We may collect and retain the following Personal Data from and about you if you interact with us through the Services;

  • Information that you provide: The information that you voluntarily provide when you access or use our Services and which shall include but shall not be limited to your name, company name, address, private and corporate e-mail address, phone number, financial information, etc.
  • Communications: Any information entered by you when you interact with the Services or our personnel for any purpose, including but not limited to reporting a problem with or difficulty using our Services or for providing feedback. When you affirmatively provide an email address and tick the non-pre populated tick box available at the time of providing the email address, you opt in to receive emails from us as permitted by law. To opt out of receiving emails from us, you may either use the “Unsubscribe” button at the end of our emails or send us an opt-out request at [email protected]. Please note that you cannot opt-out of receiving certain administrative or legal notices from us.
  • Information we obtain from other sources: Any information that we ask for and may collect from various sources, which may include but are not limited to, information you voluntarily provide us at any events, seminars, conferences, talks, promotions, surveys organised by us, and/or information we collect when you submit web forms on our Services or if you use interactive features of our Services..
  • Automatically Collected Information: When you use or visit our Services, we may collect information regarding your use of the Services, including but not limited to statistics and logins, search queries and open posts, your Internet Protocol (IP) address, web browser type, web browser version, internet service provider, site trends, location, referring URL, timestamp information, app packages, app names, urls, email address, poll inputs and the operating system that your computer or device is running. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. We treat such data in the same manner as we treat Personal Data voluntarily provided by you, under this Privacy Policy.

4. HOW WE USE YOUR INFORMATION
We use the Personal Data and information that is collected from you or that you provide to us or that we collect through other sources for the purpose of fulfillment of our obligations under our agreement with you and/or to comply with our statutory legal obligations. Without prejudice to the above, enumerated hereunder is a non-exhaustive list of the purposes for which your Personal Data may be used/processed;

  • To provide you with information that may be requested by you from time to time;
  • To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided which you will have voluntarily opted in on to receive;
  • To send you information about the products and services that you have purchased from us.
  • To perform direct sales activities in cases where legitimate and mutual interest is established.
  • To reply to a ‘Contact me’ or other web forms which you have completed on our Services
  • To follow up on incoming requests (customer support, emails, chats, or phone calls).
  • To provide you with access and services related to any free demos and offers of our products or services.
  • To perform contractual obligations such as order confirmation, license details, invoice, reminders, and similar.
  • To notify you about any disruptions to our services (system messages).
  • To process a job application.
  • To notify you about changes to our Services
  • To request feedback
  • To administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our Services to ensure that content is presented in the most effective manner for you and for your computer;
  • To make suggestions and recommendations to you and other users of our Services about goods or services that may interest you or them.
  • To prevent activity we determine to be potentially illegal; enforce this Privacy Policy and/or our Terms of Use or any other purpose referenced herein or therein;
  • To control and monitor and ensure compliance with security arrangements and policies adopted by us, and also to ensure their compliance with the law and other regulatory obligations;
  • To comply with any request or direction or lawfully disclose information required by any applicable law, regulation, direction, court order, bylaw, guidance, circular or code applicable to us;
  • To investigate, detect and prevent any fraudulent transaction, unauthorised access to the services and prohibited or illegal activity or omission or misconduct;
  • We may use information for the security of our company, customers, employees and/or our Services.

We shall not use your Personal Data for any purpose, than for what it is collected. We may use your Personal Data for purposes not stated herein above but only with your express or implied prior consent for such use

5. SHARING YOUR INFORMATION
We do not rent, sell, share or disclose your Personal Data to third-parties without your consent. We may share some information about you with third parties in connection with your use of the Services but you will be notified of what information will be shared and with whom. Our information sharing with third-parties fall into these categories and purposes;

  • Agents, Contractors, and Third Party Service Providers: We may share your information with our agents and contractors or other third party service providers as needed to carry out the performance and functionality of the Services, fulfill your requests, support our business, host, manage and maintain our Services, develop applications for us, carry on analytics, store and backup our data or provide customer support. These agents and contractors or other third party service providers shall not store, retain, or use your information, including Personal Data for marketing or any other purpose except for processing the transaction or providing a service on our behalf. We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.
  • Affiliated Entities: We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case they are legally bound to honor this Privacy Policy .
  • Business Transfers: If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company.
  • Investigations: We will share your Personal Data with companies, organizations or individuals outside of Qapitol if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to, (i) Meet any applicable law, regulation, legal process or enforceable governmental request; (ii) Enforce applicable Terms of Use, including investigation of potential violation; (iii) Detect, prevent, or otherwise address fraud, security or technical issues or (iv) Protect against harm to the rights, property or safety of Qapitol, our users or the public as required or permitted by law.
  • We may with your prior and expressed consent share Personal Data for reasons not described in this Privacy Policy with third parties.

6. TRANSFER OF YOUR PERSONAL DATA

  • The information collected by us may be sent to servers located in India and/or other countries around the world. By interacting with and/or using the Services you understand that your Personal Data will be transferred to such countries and you consent to such transfer.
  • We do not transfer your Personal Data with third parties, unless it is necessary to fulfill our obligations to you and as permitted by law. We shall make appropriate arrangements to ensure that your data is processed in a secure manner and in compliance with applicable data protection laws, specific to your country.

7. OUR SECURITY POLICY FOR YOUR PERSONAL DATA

  • We have made reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, modification, loss, damage, disposal or similar risks of your Personal Data. We value the security of your Personal Data and have therefore adopted technical, managerial, physical, operational, electronic, procedural administrative and organisational security measures in accordance with applicable laws and regulations and industry standards to ensure the security of the Personal Data you entrust to us.
  • Although we have used our best efforts to ensure the security of your Personal Data, we cannot guarantee you that your Personal Data will never be disclosed in a manner that is inconsistent with this Privacy Policy.
  • Access to your Personal Data is allowed to only a restricted number of our personnel. All our employees and intermediaries, who have access to and process your Personal Data, are trained in handling Personal Data and are required to respect the confidentiality of your Personal Data.
  • You agree that any security breaches beyond our reasonable control are at your sole risk and discretion, we cannot and do not accept responsibility for the same. If you have any questions about our security arrangements please contact us at the contact details provided herein under.

8. COOKIES AND TRACKING TECHNOLOGIES

  • We may collect Personal Data with the help of tracking tools like browser cookies. The term “cookies” refers to small pieces of information stored on the hard drive of your computer or computer while you view a site. The primary objective of cookies is recordkeeping and uniquely identifying your browser.
  • We use cookies to improve the quality of our Services. Cookies help us to tailor our Services to best suit your preferences and provide you with ease and convenience while accessing our Services. Not all data collected from cookies is Personal data, such information is collected for creating a better user experience.
  • We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Services in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
  • Neither we nor any other Third Parties performing services on our behalf shall use cookies to automatically retrieve any Personal Data from your computer. If you do not wish to receive cookies, you may configure your browser either to notify you when you receive a cookie or to disable cookies. It is pertinent you understand that should you choose to disable cookies, some functions of Services may not work properly or may not work at all.

9. RETENTION OF YOUR PERSONAL DATA
We will retain your Personal Data for as long as required to perform the purpose specified under this Privacy Policy. When we have no ongoing legitimate business, operational, legal or other statutory need to process your Personal Data, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. We may retain your Personal Data for the purposes authorized under this Privacy Policy , under our own internal data management policies, or in the event of a legal or other statutory requirement.

10. PERSONAL DATA OF MINORS
We do not consciously collect Personal Data from minors (i.e individuals under 18 years of age and/or any such age as required in your country for you to be authorised to use our Services) and respect the privacy of minors who may inadvertently use our Services and provide us with Personal Data. If you are a minor, do not submit any Personal Data to us. If you are a parent or a guardian we strongly recommend you to supervise the online activity of your minor children and ensure that your children do not disclose any Personal Data. If you believe that we may have unknowingly collected Personal Data from minors without parental consent, kindly contact us at the contact details provided herein below, so that we may adopt immediate measures to remove the information from our servers.

11. LINKS TO OTHER SITES
Our Services may contain links to other third party websites. If you choose to click on one of these links you may be taken to websites we do not control.This Privacy Policy does not apply to the privacy practices of those websites. We do not control and assume no responsibility for the content, security or privacy policies and practices on those websites. We request you to read the privacy policies of those sites to determine how they collect, process, use, disclose and protect your Personal Data.

12. ADDITIONAL TERMS AND CONDITIONS FOR CERTAIN REGIONS

a. CALIFORNIA, UNITED STATES

  • If you are a resident of California, we shall handle your Personal Data in consonance with the California Consumer Privacy Act (CCPA). We will not, without your consent, disclose your Personal Data. You hereby give us consent to disclose your Personal Data for business purposes. You consent to and agree to direct us to and/or use the Services to intentionally disclose Personal Data or to intentionally interact with a third party.
  • We will not, without your consent, sell and/or disclose your Personal Data for valuable consideration. If you have given us your Personal Data, we have not sold and/or disclosed it for valuable consideration in the 12 months immediately preceding the last update of this Privacy Policy.
  • You consent and agree that we may disclose the following categories of such Personal Data of consumers (as defined under the CCPA) in the 12 months immediately preceding the last update of this Privacy Policy.
    • Identifiers such as a consumer’s name, email address etc.
    • Internet or other electronic network information
    • Professional or employment- related information
    • Inferences drawn from any of the above information
  • As a resident of California you have certain additional rights in relation to your Personal Data;
    • Right to access – You have a right to and are allowed access to your data that we collect and process.
    • Right to deletion – You have a right to request deletion of your Personal Data. This right is a subjective right, we may not comply with a data deletion request if we are permitted and/or required under law.
    • Right to disclosure – You have a right to request us to disclose the categories of Personal Data collected, sources from which Personal Data is collected, purpose of collecting Personal Data, categories of third parties with whom Personal Data is shared.
    • You have a right not to be discriminated against for exercising certain rights under California law.

You may exercise your rights by contacting us at the contact details provided herein under.

b. EUROPEAN UNION (EU)

This is applicable only to persons in the European Union. We ensure that all your data that we collect, store, use and process is done in compliance with the General Data Protection Regulation (GDPR). Elucidated hereunder are additional terms applicable to citizens of the European Union.

  • Legal basis for processing your Personal Data: If you are an EU citizen, we process Personal Data only for purposes for which we collect it. We shall process data only if we have your consent or if processing is necessary for complying with our legal obligations or where the processing is in our legitimate interest. Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place. If you need further clarification concerning the legal basis on which we collect and use your Personal Data, you may contact us at the Contact information provided hereunder.
  • Residents of the European Union have certain additional rights in relation to their Personal Data under the General Data Protection Regulation (GDPR);
    • Right to access – You have a right to and are allowed access to your Personal Data that is processed.
    • Right to erasure – You may request erasure of your Personal Data only under certain circumstances which include but are not limited to unlawful processing of your data, if your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if you withdraw your consent etc. Please note, however, that we may need to retain certain information to comply with our legal obligations.
    • Right to rectification – You may at any time request for rectification of your Personal Data that we process. You may also complete Personal Data if it is incomplete.
    • Right to restriction of processing – You have a right to restrict the processing of Personal Data if you contest the accuracy of the data, lawfulness of processing and or if you have objected to processing of data or if the data is no longer needed for the purpose of processing. We will inform you when such restrictions are lifted.
    • Right to data portability – You have a right to receive the Personal Data you have provided to us in a structured, commonly used and machine-readable format. You are also entitled to the right to transmit your Personal Data to another controller to another where it is technically feasible.
    • Right to object – You have a right to object to the processing of your Personal Data. You have a right to object where your Personal Data is processed for marketing purposes.

You may exercise any of the rights listed above by contacting us at the contact details provided herein under.

  • Transfer of Personal Data: Kindly note that you are signifying agreement to the transfer of your Personal Data to outside the EU. Such transfer to which you hereby expressly consent is primarily for processing and we ensure an adequate level of protection through a series of agreements with our service providers.

c. UNITED KINGDOM (UK)

These additional terms shall be applicable to persons in the United Kingdom. We shall collect, use, store and process your Personal Data only in accordance with the Data Protection Act, 2018 and other regulations and guidelines on data privacy protection and data security. Elucidated hereunder are rights available to persons in the UK;

  • Right to access – You have a right to and are allowed access to your Personal Data that is processed.
  • Right to erasure – You may request erasure of your Personal Data only under certain circumstances which include but are not limited to unlawful processing of your data, if your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if you withdraw your consent etc. Please note, however, that we may need to retain certain information to comply with our legal obligations.
  • Right to rectification – You may at any time request for rectification of your Personal Data that we process. You may also complete Personal Data if it is incomplete.
  • Right to restriction of processing – You have a right to restrict the processing of Personal Data if you contest the accuracy of the data, lawfulness of processing and or if you have objected to processing of data or if the data is no longer needed for the purpose of processing. We will inform you when such restrictions are lifted.
  • Right to data portability – You have a right to receive the Personal Data you have provided to us in a structured, commonly used and machine-readable format. You are also entitled to the right to transmit your Personal Data to another controller to another where it is technically feasible.
  • Right to object – You have a right to object to the processing of your Personal Data.

You may exercise any of the rights enlisted above by contacting us at the contact details provided below. In exercise of your rights you may be required to provide us with sufficient information for us to confirm your identity, which shall include but shall not be limited to your full name, address, username or registration details. In addition to the above you will also be required to confirm the right you wish to exercise and the Personal Data to which your request relates.

d. INDONESIA

These additional rights are applicable to the citizens of Indonesia.

  • Except as otherwise required by law, we shall acquire, use and utilise your Personal Data only upon your explicit consent.
  • We shall ensure and maintain the confidentiality, integrity, authenticity, accessibility, availability and traceability of your data.
  • We shall train our employees incharge or enshrined with the task of processing your data and shall have a management policy, operations work procedures and periodical audit mechanisms for our Services.
  • Right to be informed in case of breach: We shall notify you in writing of any instances of breach of your Personal Data.
  • Right to be forgotten: You may make an application, requesting us to delete any irrelevant electronic information or documents under our control.
  • Right to delisting: you may request us to delist irrelevant electronic information and electronic documents from an internet search engine through a court order.

To access your rights, or in case of any concerns and/or complaints kindly contact our concerned authority at the contact details provided herein under.

e. LAOS

These additional terms are applicable to domestic and international individuals, legal entities or organizations that are located or activated within the territory of the Lao People’s Democratic Republic. The collection, access, use and disclosure of your data will be in consonance with the Law on Electronic Data Protection (2017), Lao People’s Democratic Republic.

  • We shall not access, use or disclose your Personal Data without your permission and consent. We shall collect data from you only for the purposes expressly enumerated in this Privacy and the collection of which you have expressly approved.
  • You are under an obligation to provide accurate and complete details and must inform of changes to your Personal Data in order to update and edit the data correctly and completely.
  • Right to Access: You have a right to access the Personal Data that you provide to us.
  • Right to update or edit: You may request us to update or edit your Personal Data, we shall use our best efforts to resolve your request promptly. We shall inform you promptly if we cannot activate your request due to technical or other issues.
  • Right to delete: We shall delete all your Personal Data that you provide to us upon your request for deletion. We have a legal right to delete your Personal Data if it is contrary to the law.
  • Right to disclosure: We shall not disclose your Personal Data to a third person until we obtain your approval for the same.
  • If you have reasons to believe that your Personal Data has been damaged or is at risk, you may inform us at the Contact Information provided herein under.

To access your rights or in case of any queries relating to our privacy policies or practices kindly contact us at the Contact Information provided herein under.

f. PHILIPPINES

If you are a citizen of the Philippines, or a resident of the Philippines, these additional terms shall be applicable to you. We shall process your Personal Data in accordance with the Data Privacy Act of 2012.

  • All information shall be up-to-date and any inaccurate or incomplete data shall be rectified, supplemented, destroyed or the processing of such inaccurate or incomplete information shall be restricted.
  • Your Personal Data which includes Sensitive Personal Data shall be retained only for the fulfillment of the purposes mentioned in this Privacy Policy or if otherwise required by law.
  • Right to access: You have a right to access your Personal Data that you provide us with.
  • Right of Transmissibility: Your Lawful heirs and assigns may invoke your rights under the Act upon your death or if you are incapacited or incapable of exercising your rights.
  • Right of Data Portability: You have the right, where Personal Data is processed by electronic means and in a structured and commonly used format, to obtain from us a copy of data undergoing processing in an electronic or structured format, which is commonly used and allows for further use by you.

Incase of questions regarding this Privacy Policy or to inorder to enforce your rights contact us at the Contact details provided herein under.

g. THAILAND

This is applicable to citizens of Thailand. We ensure that all your data that we collect, store, use and process is done in compliance with the Personal Data Protection Act, 2019. Elucidated hereunder are additional terms applicable to citizens of Thailand.

  • Legal basis for processing your Personal Data: If you are a citizen of Thailand, we collect, use, process or disclose Personal Data only for the purposes described in this Privacy Policy. We shall process your data only if we have your explicit written consent or consent via an electronic system or if processing is necessary for complying with our legal obligations or where the processing is in our legitimate interest. If you need further clarification concerning the legal basis on which we collect and use your Personal Data, you may contact us at the Contact information provided hereunder.
  • Your Rights under the Personal Data Protection Act (PDPA), 2019
    • Right to withdraw consent: Except unless restricted by law, you may withdraw your consent at any time, however withdrawal of consent shall not affect the collection, use or disclosure of Personal Data, that you have already legally consented to. You may withdraw your consent by contacting us at the Contact information provided herein under. We shall at the time of withdrawal of your consent inform you of the consequences of such withdrawal.
    • Right to access: Except if otherwise prohibited under law, you have a right to and are allowed access to and obtain copies of your Personal Data that is processed.
    • Right to erasure or destruction: You may request erasure or destruction or anonymization of your Personal Data only under certain circumstances which include but are not limited to unlawful processing of your data, if your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if you withdraw your consent etc. Please note, however, that we may need to retain certain information to comply with our legal obligations.
    • Right to restriction of processing: You have a right to restrict the processing of Personal Data if the data is the Personal Data for which a request is made for its erasure or destruction, or if the data is no longer needed for the purpose of processing etc.
    • Right to data portability: You may request to obtain or send and transfer Personal Data to other Data Controllers in the format which is readable or commonly used by ways of automatic tools or equipment, unless it is impossible to do so due to technical reasons.
    • Right to object: You have unless prohibited by law, a right to object to the collection, use or disclosure of your Personal Data.

You may exercise any of the rights listed above by contacting us at the Contact details provided hereunder. We shall make best efforts to respond to and resolve all your requests within a period of 30 days from the receipt of the request.

h. VIETNAM

We shall collect, edit, use, store, supply, share and disperse your Personal Data only in accordance with Law on Network Information Security (2015) and other relevant laws and regulations. Elucidated hereunder are additional rights available to persons in Vietnam;

  • Right to obtain and access Personal Data: You have a right to request access and obtain Personal Data that is collected and stored by us.
  • Right to correction: You may request to check the accuracy of your Personal Data and may request correction of your Personal Data.
  • Right to delete: You have a right to update, change and delete your Personal Data we collect.
  • Right to restrict transfer: You may request us to stop disclosing or transferring your Personal Data to a Third Party.

i. SINGAPORE

We collect, use and process your data in accordance with the Personal Data Protection Act (PDPA), 2012. Details of our obligations, and your rights and other essential provisions are set out herein below.

  • Accuracy of your Personal Data. We will make all reasonable efforts to ensure that the Personal Data collected by us is accurate, complete and up-to-date. We shall adopt methods to verify and authenticate information provided by you. We shall make sure that any and/or all changes made or requested are updated in our records. We rely on the information you provide to us for performing our obligations/ Services to you, you are required to provide us with accurate and complete information and to promptly update us in the event there are any changes to your Personal Data.
  • Your Rights as a User or Visitor
    • You shall, to the extent that the applicable law allows, have the right to request access to your Personal Data held by us.
    • You have a right to request correction/ rectification of your Personal Data entrusted to us or update your Personal Data held by us.
    • You have a right to request us at any time to limit the processing and use of your Personal Data.
    • You may by giving notice, withdraw any consent given to us for the collection, use or disclosure of your Personal Data. We shall upon receipt of such notice inform you of the repercussions of withdrawing your consent. We may not allow withdrawal of consent in circumstances where it is required or authorised under this Act or any other written law. It is essential to note that your withdrawal of consent could result in legal consequences arising from such withdrawal.

If you wish to exercise any of the above stated rights, you are required to contact us at the contact details provided hereunder.

13. PRIVACY POLICY UPDATES
We reserve the right to modify, revise and/or amend this Privacy Policy from time to time so as to reflect our current privacy practices. We may change the Privacy Policy without sending a prior notice of the same. We will post an updated copy/ new version on our Services. Any changes to this notice will come into effect on posting to this page. You are requested to check our Website periodically for such updates. If you access our Services after a notice of change has been published on our page, you hereby provide us your consent to the changed terms.

14. DISPUTE RESOLUTION
If you believe that we have not adhered to this Privacy Policy you may convey the same to us by contacting us in the manner mentioned below. In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India.

15. TIMEFRAME FOR PROCESSING USER REQUESTS
On receipt of a request for the exercise of any of the rights stated under this Privacy Policy, we shall make best efforts to respond to and resolve the same without undue delay within a period of 30 days of its receipt. If the requests received are complex or numerous we may, by giving you notice, extend this said period of 30 days. We reserve the right to charge you an administrative fee to process your request, we shall notify you of such fee before proceeding with your request.

16. CONTACT US
If you have questions regarding this Privacy Policy or about our privacy practices, feel free to contact us at; [email protected]