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Integrating Online and In-Store Processes

Qapitol QA > eCommerce > Integrating Online and In-Store Processes

E-Commerce and Retail Industry - Integrating Online and Offline Experiences

Retailers combine the convenience of online ordering and efficiency of offline supply chains to deliver customer services. We tested complex retail business processes and technologies enabling them to get to speed, manage performance and stay secure through continuous business automation and integrated service delivery.

World Quality Report Excerpt

Ensuring end-user satisfaction is the most important objective when it comes to quality assurance and testing, cited by 35% CPRD (Consumer Product, Retail and Distribution)

Trends and Technologies Brewing in Retail and E-commerce

To bring new products and special offers to market in response to intelligence gathered from consumer analytics will require the digitalization of supply chains and operations, employing Internet of Things (IoT) as applicable.  Supply chains are getting digitalized due to consumer demands. Traceability is an important factor driving the change. Some key technologies that are making an impact in the retail and ecommerce industry are:

  • Supply chain
  • Blockchain
  • Social Media
  • Mobile commerce channels
  • IoT
  • Containerization and cloud computing models
  • Voice-activated ecommerce and automated replenishment
qapitol qa and testing client partner

Qapitol has deep expertise in e-commerce and retail industry

Qapitol helps ecommerce and retail customers with end-to-end testing solutions with emphasis on Mobile App Testing, Performance Testing. Access our Managed Testing Services to strengthen your testing team. Blog: Read about Holiday Shopping Readiness

Independent and trusted testing partner

Qapitol supports clients through various business models including independent testing model, co-managed, project-managed and staff augmentation models. Our Test Center of Excellence (TCE) incubates best practices, provides a modern testing tech.stack, tooling, data and environments to support mission-critical testing strategies. Enterprises benefit from our holistic advisory services backed by our decades of industry experience. We are glad to support you in your testing initiatives.

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