End-to-End E-Commerce Testing

Testing insights from working with leading e-commerce brands.

Qapitol QA > E-Commerce

E-Commerce Testing
Functional & Performance Quality Assurance

Qapitol QA is working with leading e-commerce companies worldwide. Whether it is the largest food tech company or leading fashion tech company, we have solved challenges at scale. Some of our e-commerce clients are unicorns now and we have been their testing partners since their inception and subsequent scaling.

The product journeys have given us insights into the intricate workings of e-commerce technology including for consumer apps, payment apps, supply chain, logistics, fulfillment, vendor management and product information management modules. Having worked over the long term, we were able to distill the proven testing practices that lead to the success of the products. Key focus areas included: user experience, buyer journeys, functionality, performance and security testing.

See our offerings in: Consumer Apps, Payments, Supply Chain-Logistics-Fulfillment, Vendor Management, Product Information Management

E-Commerce (B2C/B2B)

Impact of Covid-19 & Business Challenges

Supply chains are broken due to travel restrictions, social distancing norms and other safety regulations. Physical retail is adding up digital channels to increase reach and maximize revenues. Challenges to solve are:

  • Build a E2E digital platform experience throughout the customer’s order cycle
  • Mobile apps as key to ensure performance, accessibility and functionality
  • Integrate all Product and Order workflow processes – ensure the smooth and accurate flow of information across the upstream & downstream systems, and customer facing applications
  • Provide personalised experience for customers including socialisation
  • Secured interfaces integration with Payments and cloud technologies
    • Omni channel experience to users across the Mobile, Web, Social and POS

IT Challenges & Technical Requirements

  • Test automation of the consumer apps, and web services across Web and Mobile platforms to ensure rapid testing for the frequent releases in a fast paced development environment.
  • Large scale performance engineering activities to benchmark the systems and enable holiday sale readiness
  • End to end testing of the platforms across the upstream and downstream systems, seamless integration with the payments, supply chain, warehouse, POS and logistics
  • Omni channel testing to ensure seamless experience of the users across social, mobile and cloud platforms
  • Efficient Test Automation frameworks, automated test data and test environment management, optimised QA process and risk based assessments to improve time to market

Qapitol QA Testing Solutions & Offerings

  • Rich experience of testing End to End E-Commerce systems for Marquee E-Commerce players in India
  • Strong domain expertise across end to end e-commerce systems – Vendor on-boarding, CMS, Consumer Apps (Market Place), Order Management, Warehouse, and logistics
  • Reusable assets across test cases, automated workflows, and business scenarios to help save cost, time, & efforts of testing on a long run

Case Studies

Some of the e-commerce testing assignments are outlined here:

  • E-Commerce Supply Chain Testing for one of the largest e-comm company.
  • Logistics operations testing for a leading e-commerce company.
  • Performance Testing of a large e-commerce website for seasonal online sales.
  • Testing & QA automation for a leading food-tech company.
  • Testing services for a fashion technology major.
  • many more..

Write to [email protected] for detailed case studies.

E-Commerce Testing – By 2023, the majority of organizations using AI for digital commerce will achieve at least a 25% improvement in customer satisfaction, revenue or cost reduction.”



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