Tell us if this sounds familiar:
You need to get a new feature released in the next two weeks. Development takes up almost all the time, and you release the feature with just a simple unit test.
Or you have your developers writing tests, usually only covering the most obvious scenarios that they can think of. These are mostly limited to testing particular features but not other system dependencies or APIs or integrations.
But if you want to profitably scale up your e-commerce business, you cannot afford that – not because of lack of time, and definitely not because of lack of in-house expertise. You need a well-defined testing framework that will ensure that your e-commerce product works as it’s expected to. And that’s where Qapitol QA can help.
How Qapitol QA Approaches E-commerce Testing
Qapitol QA teams come in with a view of end-to-end testing solution for e-commerce products, one that evolves from the product’s requirements and current status. We work to thoroughly understand your product and where it stands, before we propose and implement a solution.
Our typical e-commerce project engagement model involves:
Step 1: Project Workshop
Our e-commerce testing begins with an in-depth Project Workshop. Our goal here is to develop a good understanding of your product, current testing process, and the challenges you face. The usual stages are:
Understanding: We spend a good amount of time understanding the product you are building. This includes not just the technical aspects of the product, but also understanding the market need your product fulfills, the industry you operate in, and the kind of expectations customers have from great products in your category. We also dive into all user flows and workflows within the product so we are better able to preempt testing scenarios, even the outliers.
Review: Our teams do a thorough review of your current product architecture, in terms of the technologies and processes in place. We also look into the existing QA process and identify the gaps and challenges that need to be addressed.
Step 2: Solution Design
Once we have understood your product inside out, we evaluate all of the information in the context of our domain expertise. Our work with some of the leading e-commerce platforms means that we understand the nuances and complexity of several e-commerce systems that work together to deliver the final customer experience. This allows us to think through and set up test cases for all possible combination and permutation of scenarios, ensuring a wide test coverage.
With the range of testing requirements in place, the next part of the solution design involves identifying which ones should be part of manual testing and which ones qualify for test automation.
Once that’s done, we have a complete QA solution design that addresses your specific requirements and challenges, offers optimal test coverage, and ensures efficient testing with manual and test automation applied at the correct test cases.
Step 3: Implementing QA Solution
One of our key assets for e-commerce testing is the Unified Test Automation Framework. Once we have a custom QA solution design in place for your product, this framework allows you to immediately kickstart the QA process.
What you get with the Unified Test Automation Framework is:
A wide range of e-commerce testing utilities out-of-the-box
The framework contains an exhaustive list of utilities to quickly kick-off the test automation of Web, Mobile app and API Testing. It provides XML/JASON parser, all key events, actions, multi browser support, various data providers, server health check jobs, loggers, error handlers, consolidated reports, code coverage reports, and more.
The ability to extend and customize the framework to meet your requirements
The framework is designed to easily add custom functionality or logic into API automation workflows, those that are unique to your product. This helps to quickly set up and configure new API endpoints without manual intervention. There is also the flexibility to incorporate Mock services where we have to achieve end-to-end workflows with requests triggered from Web, Mobile apps or 3rd Party systems/interfaces.
Simplified data storage
The ability to store custom data of various formats and structures help in quickly testing the actual End points and getting accurate results.
Intuitive visual reports for different stakeholders
The reporting on the testing framework generates consolidated reports with intuitive visualisation, which provide complete visibility into automated tests run across all APIs and their integrations. It provides data of passing tests, failing tests, test coverage, screen shots, stack traces, debug information and code coverage. Custom reports are also prepared for different product stakeholders to enable informed decision making about releases, and offer visibility into real-time health of the system.
In cases where you already have a testing framework in some shape or form, our teams review and evaluate it to retain the best aspects. If the framework has parts that are applicable to the now designed QA solution, they are improved upon and retained alongside the Unified Test Automation Framework.
Step 4: Set up a CI/CD Process
While we specialize in QA, we make it a point to bring in industry standard development best practices into all out projects. So a crucial step in all our e-commerce projects is to set up a Continuous Delivery/Continuous Integration process, if it doesn’t already exist or is broken.
With CI/CD in place, we ensure that no single piece of code is pushed to production without passing through a rigorous QA checks. With tools like Jenkins and Travis, we automate QA within the CI/CD process. This quickly sets up the test environment, dependencies etc, and runs end-to-end tests on the product. New code is pushed to production only when it passes all tests.
With over 50 e-commerce projects behind us, we have industry expertise that second to none. Our teams can quickly understand and devise tests for your most complex workflows, while also help improve upon your existing testing framework.
Ready to implement end-to-end testing for your e-commerce product?
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